SERVPRO History

4/6/2018 (Permalink)

SERVPRO

History of SERVPRO

From a small beginning as a painting business in Sacramento, CA, in 1967, SERVPRO has become one of the most recognizable names in the restoration industry. Within two years, owners Ted and Doris Isaacson used their expertise in the cleaning and restoration to expand their business offerings. Soon afterwards, they began to offer franchises and grew steadily so that by 1979, SERVPRO had 175 locations.

SERVPRO grew exponentially after relocating its headquarters in 1988 to Gallatin, TN, about 30 miles outside of Nashville. The Isaacsons moved the company there so that its headquarters could be located within 600 miles of half of the population of the United States. Since that time, SERVPRO has nearly tripled its size with over 1,700 locally owned and operated franchises across the United States.

SERVPRO remains a family-owned company, with the Isaacson’s eldest child, Susan Steen, as the company’s chief executive officer. Steen is joined by family members Randall Isaacson and Rick Isaacson as president and executive vice president, respectively.

Staff & Training

As a national company, SERVPRO has resources at its disposal that smaller, local companies may not have. These resources include a national staff that can help local franchisees with support in various aspects of running a business, that include human resources personnel, business analyst, customer service representatives, Quickbooks specialists, national accounts coordinators, marketing data analysts, property claims adjusters and vendor coordinators.

Franchisees receive support and special training from the moment they become part of the company. The first step is a 15-day training program at SERVPRO’s corporate training facility in Tennessee. The basic course covers fire and water restoration, mold mitigation and carpet and upholstery cleaning. Franchise employees can also take the 15-day training course but also have a separate self-paced program for certification in fire and water restoration, carpet and upholstery cleaning and crew training.

What’s more, SERVPRO provides its employees with plenty of ongoing training that includes web-based, self-paced e-learning modules that include video presentations and support materials. The company also offers credit and noncredit courses that cover the latest knowledge and techniques in emergency mitigation. Topics include water and fire damage restoration, restorative drying, mitigation awareness response and mold mitigation and restoration.

In addition, SERVPRO partners with the Institute of Inspection Cleaning and Restoration Certification (IICRC) to provide year-round training classes that certifies employees to work in the restoration field. Courses for applied structural drying occur in the company’s purpose-built ASD training facility.

What Landlords and Property Managers Should Know

3/8/2018 (Permalink)

Affected Wall

What Landlords and Property Managers Should Know

The number of houses and commercial buildings that are used for growing marijuana is increasing. As medical and recreational marijuana becomes legal in more states it also becomes legal to grow at home for certain people. Grow rooms are becoming more common & cause great damage and microbial growth if improperly built or operated.

How Can a Grow Operation Affect Your Property?

• Mold growth from inadequate ventilation causing high levels of humidity

• Incorrect wiring or overloaded circuits can result in a fire.

• Poor quality electrical work may lower resale value.

Structural Damage

• Holes for ventilation and electrical access

• Wood rot

• Rusted hollow columns

• Damaged duct system from plant sap and high levels of humidity

• Residual marijuana odor

Don’t Become The Victim

Should cannabis related issues arise after the lease has been signed and if there was no clause prohibiting it, you’ll need to rely on an anti-drug or crime policy that hopefully was included in the lease. A breach of the lease could be cause for eviction if the tenant doesn’t

comply after getting a written notice. If you did not include such a clause, it will be difficult to enforce your wishes during the term of the lease.

SERVPRO 

Call us at 303-576-6868

We provide results while minimizing the disruption to your business or home.

Certified Electronics Restoration Contractor

12/17/2014 (Permalink)

SERVPRO of Castle Rock/Parker has recently completed training through ElectroClean and is now a certified electronics restoration contractor! 

What does that mean for our customers?  We’re glad you asked!  It means we are now even more trained and equipped to provide cleaning and restoration services for damage incurred from water, lightning strikes, electrical surges, etc.! 

This particular certification is focused on electronics restoration and data recovery including:

When disaster strikes your home or business, who should you call? SERVPRO of Castle Rock/Parker!!!  Our heroes are standing by, ready to roll and make it, "Like it never even happened.” 303-593-1374 

Home Decorating Tip

10/24/2014 (Permalink)

Brilliant time-saving tip

Instead of hanging and re-hanging pictures until they are just right, create outline templates and use tape to arrange and re-arrange as many times as you want while only putting one hole in the wall.